PRIVACY POLICY

1. Our commitment to your privacy

Peter Balogh Naturopathic Clinic respects your privacy and is committed to protecting your personal information. This policy outlines how personal information is collected, used and protected in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

“Personal information” refers to information that identifies you or could reasonably identify you.

2. Collection of personal information

Personal information may be collected when you:

  • visit this website

  • book or attend a consultation

  • contact the clinic by phone, email or in person

  • complete forms, surveys or provide feedback

Information collected may include your name, contact details, health information relevant to your care, and other details necessary to provide services. Additional information may be collected where required to deliver appropriate care or respond to enquiries.

3. How personal information is used

Personal information is used to:

  • provide naturopathic services

  • communicate with you about appointments or enquiries

  • manage clinical records and care planning

  • improve services and understand client needs

You may be contacted by phone, email, SMS or mail where appropriate.

4. Disclosure of personal information

Personal information may be disclosed to:

  • authorised staff or service providers involved in delivering care

  • professional advisers or service partners where reasonably required

  • regulatory or legal authorities where required by law

Personal information is only shared when necessary and handled in accordance with privacy obligations.

Some information may be stored or processed using third-party systems, including systems located outside Australia. Reasonable steps are taken to ensure appropriate safeguards are in place.

5. Security of your information

Reasonable physical, electronic and administrative measures are in place to protect personal information from misuse, loss, unauthorised access or disclosure.

While care is taken to protect information, transmission over the internet occurs at your own risk and absolute security cannot be guaranteed.

6. Access to and correction of personal information

You may request access to personal information held about you or request corrections if information is inaccurate, incomplete or out of date.

Requests can be made by contacting:
govitatanunda@gmail.com

In some circumstances, access may be restricted as permitted under the Privacy Act.

7. Privacy complaints

If you have concerns about how your personal information has been handled, please contact:

Peter Balogh Naturopathic Clinic
98 Murray Street
Tanunda SA 5352

Complaints will be addressed promptly and respectfully.

8. Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be published on this website and take effect immediately.

9. Website information

Website usage

When visiting this website, general information such as browser type or pages viewed may be collected in an aggregated, non-identifiable form to improve website performance and user experience.

Cookies

This website may use cookies to analyse traffic and enhance functionality. You can manage cookie preferences through your browser settings. Disabling cookies may affect website performance.

Cookies may also be used by third-party services such as Google to display relevant advertising.

Third-party websites

This website may contain links to external websites. Peter Balogh Naturopathic Clinic is not responsible for the privacy practices of third-party sites and encourages users to review their privacy policies.